Dining Out, Digitized

Bloomberg   ·   Link to Article

Restaurant labor organizations seem to recognize that the introduction of features like QR codes could herald broader automation. Culinary Union, which represents 60,000 hospitality workers in Las Vegas, built a technology clause into their contract in 2018, stipulating that every time a restaurant brings in new tech, workers need to be notified in advanced, and involved in the roll-out. “Hospitality jobs will continue to change and evolve as they always have,” a union spokeswoman said in a statement. “The Culinary Union’s innovative technology language ensures that workers can grow with technology, have a seat at the table, that new technology is implemented in a worker-centered way, and that workers have the opportunity for job training or re-training in order to access any new jobs created due to technology.”

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