But the technologies that hotels and casinos use are also part of the negotiation. Workers want to be a part of conversations about their implementation and use.

The union is demanding at least six months’ notice when new workplace technologies are planned, the opportunity to negotiate over how the technologies are used, training on how to use them and severance packages when unionized workers are laid off because of new technologies. (About half of UNITE HERE’s members across the country have already secured similar provisions.)

These provisions would apply to Smart Bar and HotSOS, but also many other technological products, including those that workers say raise threats to safety. For instance, ordering technology, like tablets, sometimes allows minors to order drinks and leaves it to the servers to decide whether to hand the cocktails over, which could agitate the customers.